- How do I submit my proof of address (POA)?Published on 5 Sept 2023Updated on 10 Nov 2025819
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202514,955
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 27 Sept 202526
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Sept 202510,932
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 15 Oct 2025109
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 8 Sept 20254,059
- What onboarding information is required for a Trust?Published on 13 Oct 2023Updated on 27 Sept 2025103
- What onboarding information is required for a Publicly Traded Company?Published on 13 Oct 2023Updated on 27 Sept 202574
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 8 Oct 2025127
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 15 Oct 202571
- How do I know what my institution type is?Published on 13 Oct 2023Updated on 27 Sept 2025118
- How do I verify an individual account?Published on 25 Sept 2023Updated on 10 Nov 202529,407
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 18 Sept 20253,873
- What is sub-account?Published on 22 Aug 2023Updated on 8 Sept 20251,737
- How do I change my email?Published on 6 Sept 2023Updated on 8 Sept 20253,776