FAQ

How do I buy crypto with GrabPay?
Published on 28 Jan 2026Updated on 28 Jan 2026
Why is Pay moving to Simple mode?
Published on 27 Jan 2026Updated on 28 Jan 20264
What's OKX Security Assistant?
Published on 15 Jan 2026Updated on 6 Feb 2026
How can I switch the site to my preferred language?
Published on 15 Jan 2026Updated on 27 Jan 20265
VIP New Year gift set FAQ
Published on 19 Dec 2025Updated on 23 Jan 2026236
Accredited Investor Trading Fees
Published on 8 Dec 2025Updated on 23 Jan 2026
How to fix passkey error 50162 on Android devices
Published on 8 Dec 2025Updated on 26 Dec 2025446
X Drops Club United States
Published on 5 Dec 2025Updated on 5 Dec 2025
How do I check if an email is officially from OKX via EML file?
Published on 24 Nov 2025Updated on 5 Jan 20267
How do I check on updates to my support ticket?
Published on 17 Oct 2025Updated on 27 Jan 202632
Why haven’t I received a reply from the blockchain project team?
Published on 17 Oct 2025Updated on 27 Jan 202610
Why can’t I see or use my crypto balance?
Published on 14 Oct 2025Updated on 15 Jan 20263
What should I do if my withdrawal was sent to the wrong user ID (UID)?
Published on 13 Oct 2025Updated on 27 Jan 20269
How do I navigate to and customize notification settings?
Published on 8 Oct 2025Updated on 6 Nov 202513
Supercharge your supercharts Terms & Conditions
Published on 1 Oct 2025Updated on 6 Nov 202521

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