FAQ
Account management and security
- How do I update my login password?Published on 22 Aug 2023Updated on 15 Oct 202528
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 17 Nov 20256,550
- I haven't received the SMS codePublished on 16 Aug 2023Updated on 25 Dec 202531,462
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Jan 202612,097
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 17 Nov 20254,179
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 17 Nov 20251,696
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20254,162
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 6 Jan 20261,669
- What can I do if my device is running in an unsafe environment?Published on 19 Jan 2023Updated on 8 Sept 2025296