Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 23, 20259,312
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,480
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,731
How do I verify an individual account?
Updated on Sep 9, 202528,749
How do I enable allowlist? (web)
Updated on Sep 22, 2025384
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,235
OKX EEA Beginner's Guide
Updated on Sep 8, 20255
OKX Beginner's Guide
Updated on Sep 8, 20251,531
How do I link an authenticator app?
Updated on Sep 8, 202514,493
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,921
FAQ
View more